What is the price of home massage in Dubai?

Single massage at home Dubai sessions start at AED 150 for 60 minutes and AED 220 for 90 minutes. Couple massage is double (AED 300 for 60 mins, AED 440 for 90 mins) since two therapists arrive. Every service uses the same transparent pricing with no hidden fees.

How much time before should I book my massage?

Minimum 2 hours in advance. This window gives us time to assign a qualified therapist, prepare all equipment, and dispatch them to your location on time. Same-day bookings are accepted as long as you book at least 2 hours before your preferred session time.

Is online booking available 24/7?

Yes. Our website booking system is open 24/7. You can schedule a home massage service at any time of the day or night — sessions are delivered round the clock, 365 days a year, with no off-hours restrictions.

What payment methods do you accept?

We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, Samsung Pay, and direct bank cards through our secure online gateway. Payment is made online during booking — this is what confirms your session and locks in your therapist.

Should I eat before the massage session?

Light meal only, and at least 60 to 90 minutes before the session. Avoid heavy food, alcohol, or large amounts of water right before your massage — it can cause discomfort during pressure work on the abdomen and lower back area.

Are your therapists certified and licensed?

Yes, every therapist holds a valid Dubai Health Authority (DHA) practice license, verified annually. Most carry additional international certifications — Thai Massage School of Chiang Mai, Kerala Ayurvedic Diploma, ITEC (UK), or NCBTMB (USA). Minimum 5 years of professional experience required.

What if the therapist arrives late?

If the therapist is more than 15 minutes late from your scheduled time, our team contacts you immediately with a status update. In rare delay cases, you have the option to reschedule or receive a partial credit toward your next booking.

Can I book a couple massage with my partner?

Yes. Couple massage at home Dubai is one of our most-requested services. Two licensed therapists arrive at the same time and perform synchronized massages for both of you in the same room. Choose any service for your couple session.

Can I request a female or male therapist specifically?

Yes, always. We guarantee same-gender therapist matching with no exceptions. Female clients receive female therapists, male clients receive male therapists. For couples, you choose the combination you prefer.

What should I wear during the massage?

Wear whatever you feel comfortable in. Most clients prefer to undress to underwear level for oil-based massages — the therapist uses professional draping techniques to keep you fully covered except for the area being worked on. For Thai massage, loose clothing is required since no oil is used.

Do I need to provide a massage table or oils?

No, we bring everything. The therapist arrives with a foldable professional massage table, fresh sanitized linen, premium oils, towels, face cradle covers, a portable speaker, and an aromatherapy diffuser. You only need to clear a 7x4 foot space.

What if I am not satisfied with the service?

Contact our support team during or right after the session. We review every complaint individually and offer immediate therapist replacement, session extension, or partial refunds depending on the issue.

Can I cancel or reschedule my booking?

Yes. After booking, you have a 2-hour cancellation window. Cancellations within this window receive a full refund. Cancellations after the 2-hour window are non-refundable as we have already assigned a therapist and blocked the time slot.

Do you serve hotel guests in Dubai?

Yes. We deliver home massage service to all licensed hotels in Dubai — Atlantis The Palm, Burj Al Arab residences, Address Hotels, Four Seasons, Ritz Carlton, FIVE Palm, W Dubai, Waldorf Astoria, and 200+ other properties.

Can I book home massage Dubai late at night?

Yes. We operate 24/7 — there is no last booking slot. Sessions are available at midnight, 1 AM, 3 AM, or any other hour. Same minimum 2-hour advance booking rule applies.

How long does the full session take from arrival to departure?

For a 60-minute massage, the therapist is typically at your location for about 75 to 80 minutes total — 5 minutes setup, 60 minutes treatment, 10 minutes packup. For a 90-minute massage, total time is around 105 to 110 minutes.

Is home massage in Dubai legal and safe?

Yes. Primelife operates under a valid Dubai Department of Economy and Tourism (DET) license, and every therapist holds an individual DHA practice permit. Home massage Dubai services are fully legal in the UAE when delivered by licensed professionals through a registered company.

Terms and Conditions — Primelife Home Spa Dubai

Last updated: May 20, 2026

By booking a home massage Dubai session with Primelife Home Spa, you agree to the following Terms & Conditions. Please read carefully before confirming any booking.

1. About Primelife Home Spa

Primelife Home Spa is a fully licensed home massage service operating under a Dubai Department of Economy and Tourism (DET) Trade License. All therapists hold valid Dubai Health Authority (DHA) practice permits. We deliver professional massage services to homes, villas, hotels, and offices across Dubai.

Website: primelifehomespa.com Office: Al Barsha, Dubai, UAE Email: hi@primelifehomespa.com Phone: +971 56 857 1105

2. Service Booking

Eligibility

You must be 18 years or older to book a massage at home Dubai session. Bookings for minors require parental consent and adult supervision throughout the session.

Booking Process

All bookings are made through our online system. Each booking requires:

Valid name, phone number, and email
OTP verification of phone number
Booking address within Dubai
Online payment through secure gateway

Once payment is processed, your booking is officially confirmed and a certified therapist is assigned.

Minimum Booking Notice

All bookings must be scheduled at least 2 hours in advance of the desired session time.

3. Service Delivery

What We Provide

Certified, DHA-licensed therapist
Foldable professional massage table (or Thai mat for Thai sessions)
Fresh sanitized linen and towels
Premium massage oils (jojoba, coconut, sweet almond, or fragrance-free)
Aromatherapy diffuser and portable music speaker
Disposable face cradle cover
Thai pajamas and herbal compress pouches for Thai sessions where applicable

What You Provide

A clear 7×4 foot space in any room
Access to your booking address (apartment, villa, hotel, office)
Accurate information about any medical conditions, pregnancy, or recent surgeries
Respectful and professional conduct toward the therapist

Session Duration

Sessions run for the booked duration (60, 90, or 120 minutes). The therapist arrives 5 minutes early for setup and stays 10 minutes after for packup.

4. Pricing & Payment

Pricing Transparency

All prices are published upfront on our website. The 5% UAE VAT is already included. No hidden fees, no weekend surcharges, no parking charges.

Payment Methods

We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, Samsung Pay, and direct UAE bank cards. All payments are processed through a PCI-compliant encrypted gateway.

Payment Timing

Payment is collected online at the time of booking. Booking is confirmed only after successful payment processing. We do not accept cash payments or post-session billing.

5. Cancellations, Refunds & Rescheduling

Full details available in our separate [Cancellation Policy →] and [Refund Policy →] pages.

Summary:

2-hour cancellation window from booking time → full refund
Cancellations after 2 hours → no refund
One free reschedule allowed per booking (must be at least 2 hours before session)
No-shows charged in full

6. Therapist Conduct & Client Safety

Professional Standards

All Primelife therapists follow strict professional standards:

No phones, photos, or recordings during sessions
No personal questions unrelated to session needs
Professional draping techniques used at all times
Same-gender therapist matching guaranteed (female-female, male-male)

Inappropriate Behavior

Any inappropriate behavior, harassment, or requests for services outside the booked massage from either party will result in:

Immediate termination of the session
Permanent ban from Primelife services
Reporting to relevant UAE authorities where applicable

This applies equally to clients and therapists.

Health & Safety Disclosure

You must disclose any medical condition, pregnancy, recent surgery, allergy, or medication that may affect the session. Failure to disclose may result in session modification, early termination, or refund denial.

7. Privacy & Confidentiality

Full details available in our [Privacy Policy →] page.

Summary:

Personal data stored securely, never sold to third parties
Payment details processed through encrypted PCI-compliant gateway
Therapists trained to maintain strict client confidentiality
No photos, recordings, or sharing of client information

8. Liability & Limitations

Our Liability

Primelife Home Spa carries public liability insurance covering all in-home massage sessions. In the rare case of any injury or property damage during a session, our liability is limited to the insurance coverage and the booking value.

Your Responsibility

You are responsible for:

Providing a safe, clean, and accessible environment for the session
Securing pets, children, or other potential disruptions before the therapist arrives
Ensuring your home address is correctly entered in the booking
Being available at the scheduled time

Force Majeure

Primelife is not liable for service disruptions caused by force majeure events — severe weather, civil emergencies, government restrictions, building access issues, or other circumstances beyond our control.

9. Subscription Plans

For clients on our Basic, Wellness, or Premium subscription plans:

Monthly billing on the same date each cycle
Cancel anytime — no lock-in
Unused sessions roll over for 60 days
Subscription terms reviewed and confirmed at signup

10. Promotions, Discounts & Vouchers

Promotional codes apply only to specified services and durations
Discounts cannot be combined unless explicitly stated
Vouchers are non-refundable and non-transferable
Promotional pricing may exclude weekends, public holidays, or peak times

11. Account Suspension & Termination

Primelife reserves the right to suspend or permanently terminate any client account in cases of:

Repeated no-shows
Late cancellations beyond reasonable limits
Inappropriate or abusive behavior toward therapists or support staff
Fraudulent payment activity
Violation of any term in this agreement

12. Intellectual Property

All content on the primelifehomespa.com website — including text, images, logos, brand name, and service descriptions — is the intellectual property of Primelife Home Spa. Unauthorized use, copying, or republishing is strictly prohibited.

13. Governing Law

These Terms & Conditions are governed by the laws of the United Arab Emirates and the Emirate of Dubai. Any disputes arising from the use of our services fall under the jurisdiction of Dubai courts.

14. Updates to These Terms

Primelife may update these Terms & Conditions from time to time. The “Last updated” date at the top reflects the most recent revision. Continued use of our services after updates implies acceptance of the new terms.

15. Contact Us

For any queries related to these Terms & Conditions:

Email: hi@primelifehomespa.com Phone: +971 56 857 1105 Office: Al Barsha, Dubai, UAE Website: Home Massage Dubai by Primelife

Terms & Conditions — Primelife Home Spa