Question 1

What is the price of home massage in Dubai?

Accepted Answer

Single massage at home Dubai sessions start at AED 150 for 60 minutes and AED 220 for 90 minutes. Couple massage is double (AED 300 for 60 mins, AED 440 for 90 mins) since two therapists arrive. Every service uses the same transparent pricing with no hidden fees.

Question 2

How much time before should I book my massage?

Accepted Answer

Minimum 2 hours in advance. This window gives us time to assign a qualified therapist, prepare all equipment, and dispatch them to your location on time. Same-day bookings are accepted as long as you book at least 2 hours before your preferred session time.

Question 3

Is online booking available 24/7?

Accepted Answer

Yes. Our website booking system is open 24/7. You can schedule a home massage service at any time of the day or night — sessions are delivered round the clock, 365 days a year, with no off-hours restrictions.

Question 4

What payment methods do you accept?

Accepted Answer

We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, Samsung Pay, and direct bank cards through our secure online gateway. Payment is made online during booking — this is what confirms your session and locks in your therapist.

Question 5

Should I eat before the massage session?

Accepted Answer

Light meal only, and at least 60 to 90 minutes before the session. Avoid heavy food, alcohol, or large amounts of water right before your massage — it can cause discomfort during pressure work on the abdomen and lower back area.

Question 6

Are your therapists certified and licensed?

Accepted Answer

Yes, every therapist holds a valid Dubai Health Authority (DHA) practice license, verified annually. Most carry additional international certifications — Thai Massage School of Chiang Mai, Kerala Ayurvedic Diploma, ITEC (UK), or NCBTMB (USA). Minimum 5 years of professional experience required.

Question 7

What if the therapist arrives late?

Accepted Answer

If the therapist is more than 15 minutes late from your scheduled time, our team contacts you immediately with a status update. In rare delay cases, you have the option to reschedule or receive a partial credit toward your next booking.

Question 8

Can I book a couple massage with my partner?

Accepted Answer

Yes. Couple massage at home Dubai is one of our most-requested services. Two licensed therapists arrive at the same time and perform synchronized massages for both of you in the same room. Choose any service for your couple session.

Question 9

Can I request a female or male therapist specifically?

Accepted Answer

Yes, always. We guarantee same-gender therapist matching with no exceptions. Female clients receive female therapists, male clients receive male therapists. For couples, you choose the combination you prefer.

Question 10

What should I wear during the massage?

Accepted Answer

Wear whatever you feel comfortable in. Most clients prefer to undress to underwear level for oil-based massages — the therapist uses professional draping techniques to keep you fully covered except for the area being worked on. For Thai massage, loose clothing is required since no oil is used.

Question 11

Do I need to provide a massage table or oils?

Accepted Answer

No, we bring everything. The therapist arrives with a foldable professional massage table, fresh sanitized linen, premium oils, towels, face cradle covers, a portable speaker, and an aromatherapy diffuser. You only need to clear a 7x4 foot space.

Question 12

What if I am not satisfied with the service?

Accepted Answer

Contact our support team during or right after the session. We review every complaint individually and offer immediate therapist replacement, session extension, or partial refunds depending on the issue.

Question 13

Can I cancel or reschedule my booking?

Accepted Answer

Yes. After booking, you have a 2-hour cancellation window. Cancellations within this window receive a full refund. Cancellations after the 2-hour window are non-refundable as we have already assigned a therapist and blocked the time slot.

Question 14

Do you serve hotel guests in Dubai?

Accepted Answer

Yes. We deliver home massage service to all licensed hotels in Dubai — Atlantis The Palm, Burj Al Arab residences, Address Hotels, Four Seasons, Ritz Carlton, FIVE Palm, W Dubai, Waldorf Astoria, and 200+ other properties.

Question 15

Can I book home massage Dubai late at night?

Accepted Answer

Yes. We operate 24/7 — there is no last booking slot. Sessions are available at midnight, 1 AM, 3 AM, or any other hour. Same minimum 2-hour advance booking rule applies.

Question 16

How long does the full session take from arrival to departure?

Accepted Answer

For a 60-minute massage, the therapist is typically at your location for about 75 to 80 minutes total — 5 minutes setup, 60 minutes treatment, 10 minutes packup. For a 90-minute massage, total time is around 105 to 110 minutes.

Question 17

Is home massage in Dubai legal and safe?

Accepted Answer

Yes. Primelife operates under a valid Dubai Department of Economy and Tourism (DET) license, and every therapist holds an individual DHA practice permit. Home massage Dubai services are fully legal in the UAE when delivered by licensed professionals through a registered company.

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