What is the price of home massage in Dubai?

Single massage at home Dubai sessions start at AED 150 for 60 minutes and AED 220 for 90 minutes. Couple massage is double (AED 300 for 60 mins, AED 440 for 90 mins) since two therapists arrive. Every service uses the same transparent pricing with no hidden fees.

How much time before should I book my massage?

Minimum 2 hours in advance. This window gives us time to assign a qualified therapist, prepare all equipment, and dispatch them to your location on time. Same-day bookings are accepted as long as you book at least 2 hours before your preferred session time.

Is online booking available 24/7?

Yes. Our website booking system is open 24/7. You can schedule a home massage service at any time of the day or night — sessions are delivered round the clock, 365 days a year, with no off-hours restrictions.

What payment methods do you accept?

We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, Samsung Pay, and direct bank cards through our secure online gateway. Payment is made online during booking — this is what confirms your session and locks in your therapist.

Should I eat before the massage session?

Light meal only, and at least 60 to 90 minutes before the session. Avoid heavy food, alcohol, or large amounts of water right before your massage — it can cause discomfort during pressure work on the abdomen and lower back area.

Are your therapists certified and licensed?

Yes, every therapist holds a valid Dubai Health Authority (DHA) practice license, verified annually. Most carry additional international certifications — Thai Massage School of Chiang Mai, Kerala Ayurvedic Diploma, ITEC (UK), or NCBTMB (USA). Minimum 5 years of professional experience required.

What if the therapist arrives late?

If the therapist is more than 15 minutes late from your scheduled time, our team contacts you immediately with a status update. In rare delay cases, you have the option to reschedule or receive a partial credit toward your next booking.

Can I book a couple massage with my partner?

Yes. Couple massage at home Dubai is one of our most-requested services. Two licensed therapists arrive at the same time and perform synchronized massages for both of you in the same room. Choose any service for your couple session.

What should I wear during the massage?

Wear whatever you feel comfortable in. Most clients prefer to undress to underwear level for oil-based massages — the therapist uses professional draping techniques to keep you fully covered except for the area being worked on. For Thai massage, loose clothing is required since no oil is used.

Do I need to provide a massage table or oils?

No, we bring everything. The therapist arrives with a foldable professional massage table, fresh sanitized linen, premium oils, towels, face cradle covers, a portable speaker, and an aromatherapy diffuser. You only need to clear a 7x4 foot space.

What if I am not satisfied with the service?

Contact our support team during or right after the session. We review every complaint individually and offer immediate therapist replacement, session extension, or partial refunds depending on the issue.

Can I cancel or reschedule my booking?

Yes. After booking, you have a 2-hour cancellation window. Cancellations within this window receive a full refund. Cancellations after the 2-hour window are non-refundable as we have already assigned a therapist and blocked the time slot.

Do you serve hotel guests in Dubai?

Yes. We deliver home massage service to all licensed hotels in Dubai — Atlantis The Palm, Burj Al Arab residences, Address Hotels, Four Seasons, Ritz Carlton, FIVE Palm, W Dubai, Waldorf Astoria, and 200+ other properties.

Can I book home massage Dubai late at night?

Yes. We operate 24/7 — there is no last booking slot. Sessions are available at midnight, 1 AM, 3 AM, or any other hour. Same minimum 2-hour advance booking rule applies.

How long does the full session take from arrival to departure?

For a 60-minute massage, the therapist is typically at your location for about 75 to 80 minutes total — 5 minutes setup, 60 minutes treatment, 10 minutes packup. For a 90-minute massage, total time is around 105 to 110 minutes.

Is home massage in Dubai legal and safe?

Yes. Primelife operates under a valid Dubai Department of Economy and Tourism (DET) license, and every therapist holds an individual DHA practice permit. Home massage Dubai services are fully legal in the UAE when delivered by licensed professionals through a registered company.

Privacy Policy — Primelife Home Massage Dubai

Q: Can I request a female or male therapist specifically?

Yes, always. We guarantee same-gender therapist matching with no exceptions. Female clients receive female therapists, male clients receive male therapists. For couples, you choose the combination you prefer.

Privacy Policy — Primelife Home Spa

Last updated: May 20, 2026

At Primelife Home Spa, your privacy matters to us — both your digital privacy during booking and your physical privacy during your home massage Dubai session. This Privacy Policy explains how we collect, use, store, and protect your information.

1. Online Privacy — Website & Booking Data

Information We Collect

When you book a home massage Dubai service through our website, we collect:

Full name
Phone number (for OTP verification and booking confirmation)
Email address
Booking address (apartment, villa, hotel, office)
Payment details (processed securely through our payment gateway — we do not store full card numbers)
Service preferences (massage type, therapist gender, duration)
Device and browser information (cookies, IP address)

How We Use Your Information

To confirm and process your massage at home Dubai booking
To dispatch the correct therapist to your location
To send booking confirmations, OTP codes, and reminders
To process secure online payments
To respond to support queries
To improve our website experience and service quality

How We Protect Your Data

All online payments are processed through a PCI-compliant encrypted gateway. We do not store your full credit card or debit card numbers on our servers. Personal data is stored on secure encrypted databases with restricted internal access.

Cookies

Our website uses cookies to remember your preferences, analyze traffic, and improve user experience. You can disable cookies through your browser settings, though some site features may not function correctly.

Third-Party Sharing

We do not sell, rent, or trade your personal information. We only share data with:

Our certified therapists (name, booking address, and service requested)
Payment gateway providers (for secure transaction processing)
UAE regulatory authorities (only if legally required)

2. Physical Privacy — During Your Massage Session

Your in-home experience matters as much as your data. Every Primelife session follows strict physical privacy protocols.

Therapist Conduct

Therapists arrive in professional uniform and ID badge
No phone calls, no photos, no recordings during sessions
Therapists do not engage in personal questions or conversation beyond session needs
Professional draping techniques used at all times — only the body area being worked on is uncovered

Same-Gender Therapist Guarantee

Female clients receive female therapists. Male clients receive male therapists. No exceptions, no last-minute substitutions. This policy protects your physical comfort and cultural privacy.

Confidentiality of Your Home

Therapists are trained never to discuss client homes, addresses, or personal observations with anyone outside the booking system. Your home stays your private space.

No Third Parties at Your Session

Only the assigned therapist (or two therapists for couple sessions) arrives at your address. No trainees, no observers, no unannounced staff.

Health & Medical Information

Any health condition you share with the therapist (pregnancy, surgery recovery, injuries, medications) is kept strictly confidential and used only to adjust your session safely. This information is never shared outside our internal medical safety team.

Photos, Reviews & Identification

We never photograph clients, homes, or sessions. If you choose to leave a review on Google or Trustpilot, your personal details are visible only to the extent you choose to share them. We never publish client names or addresses without explicit written consent.

3. Your Rights

You have the right to:

Request a copy of all personal data we hold about you
Request correction of incorrect information
Request deletion of your account and data (subject to UAE legal record-keeping requirements)
Withdraw consent for marketing communications at any time
File a complaint with the relevant UAE data protection authority

To exercise any of these rights, email us at hi@primelifehomespa.com.

4. Data Retention

We retain booking records for the period required by UAE Federal Tax Authority and Dubai Department of Economy and Tourism regulations. After this period, your data is securely deleted from our active systems.

5. Updates to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision. Significant changes will be communicated through email or website notification.

Contact Us

For any privacy-related questions or requests:

Email: hi@primelifehomespa.com Phone: +971 56 857 1105 Office: Al Barsha, Dubai, UAE Website: Home Massage Dubai by Primelife